Unlock Free Delivery: £30+ in the UK | £40+ in the EU

Fluffy Floofy

Shipping & Delivery

Help & Info

We ship both locally and worldwide.

Local orders take 2-3 business days (Royal Mail Second Class Standard) to be delivered to you or Express Shipping (Royal Mail Signed First Class) and we ship within 2 business days.

International orders take 3-5 business days for Europe and 6-7 business days for the rest of the world to be delivered and we ship within the same 2 business days. Shipping time might vary depending on location, shipment method and other factors. Please expect delays around the holiday periods. If we think your order will arrive later we will contact you a head of time to let you know.

Domestic orders over £30 or International orders over £80 will have free shipping. Others will be charged for shipping depending on your chosen delivery method and country.

The full price will be displayed at checkout. 

Returns & Exchanges

We only accept returns under the following conditions.

 – The item isn’t a bespoke item.

 – The item hasn’t been used by your floof.

We only exchange items under the following conditions.

 – The item meets our returns conditions above.

 – The item arrived broken through shipping (only accepted if pictures of the broken item are provided and our team access the pictures to confirm the item is broken during shipping)

Free Standard Shipping On All Orders Over £60